FAQ
About aeyo
Where is aeyo from?
aeyo is a Vietnamese brand, designed in Vietnam for women everywhere. We are growing as a global brand from Vietnam and are already available in Singapore and Laos.
What activities are aeyo pieces designed for?
Our collections are designed for yoga, pilates, tennis, pickleball, running, gym training and everyday wear. Many of our sets transition easily from studio to café.
Do you have a physical store?
You can visit our showroom at [[address]]. Please check our Contact Us page for opening hours.
Orders & Payment
How do I place an order?
Simply choose your product, color and size, add to cart and check out on aeyo.fit. You can also shop aeyo on Shopee, TikTok Shop, Instagram, Facebook or Zalo.
What payment methods do you accept?
We accept Cash on Delivery (COD), bank transfer/VietQR and credit/debit cards and e-wallets.
Can I change or cancel my order?
Yes, as long as your order has not been shipped. Please contact us within 12 hours of placing your order.
An item I want is sold out. Will it be restocked?
Our best-sellers are restocked regularly. Message us or subscribe to our emails to be notified when your size is back.
Shipping
How long does delivery take?
Orders are processed within 1–2 business days. Delivery takes 1–2 days in HCMC and 2–5 days for other provinces.
Do you offer free shipping?
Yes! Enjoy free nationwide shipping on orders from 1,000,000 VND.
Do you ship internationally?
aeyo.fit currently ships within Vietnam. In Singapore and Laos, you can shop aeyo through our official distribution partners. More countries are coming soon.
Sizing & Fit
How do I choose my size?
Check our Size Guide for detailed measurements. If you are between sizes, choose the smaller size for a sculpting fit or the larger size for a relaxed fit. Our team is always happy to advise.
Are the sports bra pads removable?
Yes, our sports bras come with soft removable pads for natural shape and support, so you can adjust coverage to your preference.
Are the leggings squat-proof?
Yes. aeyoSoft™ is designed to be opaque and squat-proof so you can move with total confidence.
Exchanges & Returns
Can I exchange my item?
Yes, you can exchange for a different size or color within 7 days of delivery, as long as the item is unworn, unwashed and has all original tags.
What if my item is defective or wrong?
Contact us with your order number and photos/video. We will replace it or refund you in full, and cover all shipping costs.
Fabric & Care
What is aeyoSoft™?
aeyoSoft™ is our signature performance fabric — a premium spandex blend with 4-way stretch, cool-touch breathability, quick-dry and odor-resistant properties.
How should I wash my aeyo pieces?
Machine wash cold in a mesh bag, do not bleach, tumble dry or iron, and air dry away from direct sunlight. See our Fabric & Care Guide for more tips.
Still Have Questions?
Our team is here for you — message us on Zalo [[0xxx xxx xxx]], Instagram @aeyo.fit or email hello@aeyo.fit.